Get Healthy

GetHealthy Privacy Policy

Data security is a top priority at GetHealthy. This document (the "Privacy Policy" or "Policy") presents a summary of the measures we take to ensure that we capture no more participant data than is absolutely necessary to effectively run our programs; that the data we collect is secured in a manner that exceeds industry and regulatory standards; and that we have processes in place to detect and properly handle any security breach, should one ever occur. The Privacy Policy applies to websites owned and operated by GetHealthy, Inc., including

1. Introduction

GetHealthy uses incentives, including financial incentives, to empower you to live a better life. Our programs require only minimal information from participants, as described below, and we safeguard that information very carefully.

2. User Registration

Participants access our system and register for our programs by visiting our website at The first time you sign in to GetHealthy, you will be asked to create an account; whether you do so is your choice. To create an account, you must provide personal information, such as your name and email address. The information collected and stored about each participant is: first name, last name, email address, gender, date of birth, race, phone number, zip code, weight, height and other data.

3. Security of Your Personal Information

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, and disclosure. All participant data is collected on pages secured by appropriate encryption, and stored in a database that is protected by two layers of authentication, both requiring a case-sensitive, alphanumeric password. The first layer is http authentication. The second layer is http form-based authentication with automatic lock-out after invalid log-in attempts. The database is also secured by a firewall and an intrusion detection system. The database resides on a server, with a back-up copy on another server, which are both stored under lock and key in secure, security-patrolled facilities at Amazon S3 (Amazon S3 is a high-end, industry-leading server hosting, maintenance and security firm).

All GetHealthy employees and contractors, regardless of their level of access to participant data, are given training on HIPPA compliance and the GetHealthy Privacy Policy and procedures. Each employee and contractor must review and sign the GetHealthy Participant Data Privacy Statement (the “Privacy Statement”) before commencing work. In order to foster an environment where participant privacy is taken very seriously, GetHealthy is clear about its policy that any employee or contractor who behaves in contravention of the Privacy Policy is subject to severe sanctions, including termination.

4. Data Access

Access to the participant information is on an “only as necessary” basis. Persons with access to that information are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Please note that if you are participating through your company or healthcare plan, then your information may be further segregated, per the terms of our agreement with them, and may not be accessible to anyone except for designated employees and contractors as required by our agreement with your company or healthcare plan.

5. How We Use Your Personal Information

We use personal information collected through GetHealthy, including health and wellness information, to enable the services provided through GetHealthy and as described in this privacy statement. We do not use or disclose your information except as described in this privacy statement. In support of these uses, we may use personal information to: (i) provide you with important information about GetHealthy, including critical updates and notifications; (ii) send you email and/or mobile alerts and/or reminders; (iii) modify your GetHealthy plan to better address your health needs and progress; and (iv) determine appropriate services relevant to you, your lifestyle and your geographic location.

We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on us; (b) protect and defend our rights or property (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety and welfare of GetHealthy users or members of the public. If you are participating through a company or healthcare plan, then GetHealthy may, at their request and to the extent permitted by federal and state privacy laws and regulations, share participant information with them. Personal information collected on GetHealthy is currently stored and processed in the United States.

6. How We Use De-identified and Aggregated Information and Statistics

We may use de-identified and or aggregated information gathered from GetHealthy and related statistics to improve the services provided through GetHealthy, and for certain research and analysis including clinical medical research. We may also provide this information to our partners for such purposes. De-identified information does not include personally identifiable information such as name, email address, or address, but may include gender, height, weight, postal code, and medical information. Aggregated information is information from multiple users that is not associated with any individual user account. Please note that, if you are participating in GetHealthy through a company or healthcare plan, the use of your data, even on a de-identified or aggregated basis, may be further restricted or not allowed at all, depending upon our agreement with them.

7. Deleting Records

You can delete your account by sending an email to using the account your used to create the account. Please put CANCEL in the subject line.

8. Email and Mobile Alerts

To comply with your reminder requests and to keep you informed of the latest improvements and alerts relating to your GetHealthy program, GetHealthy will send you emails, reminders and/or mobile alerts. You have the ability to opt out of receiving emails and/or reminders and/or mobile alerts.

9. Enforcement of This Privacy Statement

If you have questions regarding this statement, you should contact us at

10. Use of Cookies

We use cookies to enable you to sign in and to help personalize GetHealthy. A cookie is a small text file that a web page server places on your hard disk. It is not possible to use cookies to run programs or deliver viruses to your computer. A web server assigns cookies uniquely to you, and only a web server in the domain that issued the cookie to you can read the cookies.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Using cookies simplifies the process of delivering relevant content and eases site navigation. When you return to the web site, you can retrieve the information you previously provided, so you can easily use the site's features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline some or all cookies if you prefer. If you choose to decline all cookies, you may not be able to use interactive features of this or other web sites that depend on cookies.

11. Changes to this Privacy Statement

We may occasionally update this privacy statement. When we do, we will also revise the "last modified" date at the bottom of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a notice on the home page of GetHealthy or by sending you a notification directly. We encourage you to review this privacy statement periodically to stay informed about how we are helping to protect the personal information we collect. Your continued use of GetHealthy constitutes your agreement to this privacy statement and any updates. Please be aware that this privacy statement and any choices you make on GetHealthy do not necessarily apply to personal information you may have provided to us in the context of other of our separately operated products or services.

12. Contact Information

GetHealthy has a designated privacy official who is responsible for developing and implementing GetHealthy’s privacy policies and procedures, and serves as the contact person responsible for receiving complaints and providing individuals with information on GetHealthy’s privacy practices.

We welcome your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us by email by following this link:

Our address is:
GetHealthy, Inc.
3838 N. Causeway Blvd, Suite 3125
New Orleans, LA 70002

Last update: 12/4/12 – v1.0

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